Terms of Service

01. Introduction

These Terms of Service (the "Agreement") constitute a binding legal agreement between TaskifAI (Reg. No. SE880407637301, headquartered in Malmö, Sweden ("Supplier", "we", "us"), and you ("Customer", "User").

By accessing or using the TaskifAI platform (the "Service"), you agree to be bound by this Agreement. If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity.

02. Definitions

• "Service": The TaskifAI brand intelligence operating system, including its AI agents, dashboards, and analytics tools.
• "Customer Data": All proprietary metrics, sales data, trade secrets, and content uploaded by the Customer to the Service.
• "AI Outputs": The insights, reports, and suggestions generated by the Service based on Customer Data.
• "Confidential Information": As defined in Section 7.

03. License and Use of Service

3.1 Limited License

Subject to payment of applicable fees, we grant you a non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.

3.2 Restrictions

You shall not:

• Reverse engineer, decompile, or attempt to extract the source code or algorithms of the Service.
• Use the Service to build a competing product.
• Use the Service for any illegal or unauthorized purpose.
• Input data that violates the rights of any third party or applicable laws.

04. Data Sovereignty & AI Policy

4.2 License to Process

You grant TaskifAI a worldwide, royalty-free license to access, host, and process Customer Data solely for the purpose of providing the Service to you.

4.3 AI Training Restriction (The "No-Train" Guarantee)

TaskifAI strictly covenants that Customer Data will NOT be used to train our third-party foundation models (e.g., Anthropic). Data is processed within an isolated context window for the generation of specific outputs and is not retained by the AI provider for model improvement.

4.4 EU AI Act Transparency

You acknowledge that you are interacting with an Artificial Intelligence system. AI Outputs are generated probabilistically and should be verified by human oversight before implementation.

05. Warranties and Disclaimers

5.1 "As Is" Basis

The Service is provided "as is" and "as available." While we strive for high accuracy, we do not warrant that the Service will be uninterrupted or error-free.

5.2 AI Disclaimer

The Service utilizes artificial intelligence to generate insights. AI Outputs are suggestions only and should not be interpreted as professional financial, legal, or strategic advice. You are solely responsible for decisions made based on AI Outputs.

06. Liability

6.1 Limitation of Liability

To the fullest extent permitted by Swedish law, neither Party shall be liable for any indirect, incidental, or consequential damages (including loss of profits, data, or goodwill).

6.2 Liability Cap

Our total cumulative liability arising out of or related to this Agreement shall not exceed the total amount paid by you to TaskifAI in the twelve (12) months preceding the incident.

6.3 Exclusions

Nothing in this Agreement limits or excludes liability for:

• Death or personal injury caused by negligence.
• Fraud or fraudulent misrepresentation.
• Gross negligence (grov vårdslöshet) or willful misconduct (uppsåt).
• Breach of confidentiality obligations under Section 7.

07. Confidentiality

7.1 Definition: "Confidential Information" means any information disclosed by one Party to the other that is marked as confidential or should reasonably be understood to be confidential, including trade secrets, financial data, and technical know-how.

7.2 Obligations: Both Parties agree to:

• Hold Confidential Information in strict confidence.
• Not disclose such information to any third party (except to authorized employees and subprocessors bound by similar confidentiality).
• Use such information only to fulfill obligations under this Agreement.

7.3 Duration: These obligations apply during the term of this Agreement and for a period of five (5) years thereafter. For trade secrets, the confidentiality obligation is perpetual.

08. Term and Termination

• Term: This Agreement remains in effect as long as you have an active subscription.
• Termination for Cause: Either Party may terminate immediately if the other Party materially breaches this Agreement and fails to cure such breach within 30 days of notice.
• Effect of Termination: Upon termination, your right to use the Service ceases. We will delete your Customer Data in accordance with our Privacy Policy and DPA.

09. Modifications to Agreement

We may update these terms from time to time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use the Service after those revisions become effective, you agree to be bound by the revised terms.

10. Governing Law and Dispute Resolution

This Agreement shall be governed by the substantive laws of Sweden.

Any dispute, controversy, or claim arising out of or in connection with this Agreement shall be settled by the District Court of Malmö (Malmö tingsrätt) as the court of first instance.

11. Payment Terms

11.1 Fees and Billing

Subscription fees are billed in advance on a monthly or annual basis, as selected at the time of purchase. All fees are exclusive of VAT and other applicable taxes, which shall be added at the prevailing rate.

11.2 Price Changes

We reserve the right to change our pricing. We will provide at least thirty (30) days' written notice before any price change takes effect. Continued use of the Service after the effective date constitutes acceptance of the new pricing.

11.3 Late Payment

If payment is not received by the due date, we reserve the right to suspend access to the Service after providing five (5) days' written notice. Interest on overdue amounts accrues at the rate set by the Swedish Interest Act (räntelagen).

11.4 Refunds and Cancellation

Monthly subscriptions may be cancelled at any time; no refunds are issued for the current billing period. Annual subscriptions cancelled within fourteen (14) days of the start of a new term are eligible for a pro-rated refund of the unused portion. After fourteen days, no refund is issued for the remainder of the annual term. All data export requests should be made before cancellation.

12. Force Majeure

Neither Party shall be liable to the other for any failure or delay in performing its obligations under this Agreement to the extent that such failure or delay is caused by circumstances beyond that Party's reasonable control, including but not limited to: acts of God, natural disasters, pandemic, war, civil unrest, government action, internet infrastructure failures, or acts of third-party providers.

The affected Party shall: (a) promptly notify the other Party of the force majeure event and its expected duration; (b) use reasonable efforts to mitigate the impact; and (c) resume performance as soon as reasonably practicable. If a force majeure event continues for more than sixty (60) days, either Party may terminate this Agreement upon written notice without liability.

13. General Provisions

13.1 Entire Agreement

This Agreement, together with any applicable Data Processing Agreement and any Order Form or Statement of Work executed by the Parties, constitutes the entire agreement between the Parties with respect to its subject matter and supersedes all prior or contemporaneous agreements, representations, warranties, and understandings, whether written or oral.

13.2 Severability

If any provision of this Agreement is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The Parties agree to replace any invalid provision with a valid provision that most closely approximates the intent and economic effect of the invalid provision.

13.3 Waiver

No failure or delay by either Party in exercising any right under this Agreement shall constitute a waiver of that right. A waiver is only effective if given in writing.

13.4 Assignment

You may not assign or transfer your rights or obligations under this Agreement without our prior written consent. We may assign this Agreement in connection with a merger, acquisition, or sale of all or substantially all of our assets, provided we give you reasonable notice.