Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and TaskifAI AB, a Swedish corporation ("TaskifAI," "we," "us," or "our"), governing your use of our website and services. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

2. Company Information

3. Description of Services

TaskifAI provides data analytics and processing services for reseller data, including but not limited to:

• Automated data processing and cleaning from Excel spreadsheets
• Dashboard creation and data visualization
• AI-powered analytics and insights
• Custom reporting and data analysis

4. Service Agreement and Pricing

4.1 Service Plans

We offer three service tiers:

• Starter: €20,000–€30,000 setup fee, €1,500/month (1-10 resellers)
• Growth: €35,000–€50,000 setup fee, €2,500–€3,500/month (11-20 resellers)
• Enterprise: €55,000–€65,000 setup fee, €4,000+/month (21-50 resellers)

4.2 Additional Services

Additional reseller parsers: €2,000 each

4.3 Payment Terms

• Setup fees are due upon contract signing
• Monthly fees are billed in advance
• Payment terms: Net 30 days
• All prices are exclusive of VAT
• Late payment interest: 8% annually (Swedish Interest Rate Act)

5. Client Responsibilities

• Provide accurate and complete data for processing
• Ensure you have rights to process and share the data provided
• Comply with all applicable laws and regulations
• Maintain confidentiality of login credentials and system access
• Notify us promptly of any unauthorized use

6. Intellectual Property Rights

6.1 TaskifAI Property

All software, algorithms, methodologies, and systems developed by TaskifAI remain our exclusive property. You receive a non-exclusive, non-transferable license to use our services during the term of the agreement.

6.2 Client Data

You retain ownership of all data you provide. We process your data solely to deliver our services and in accordance with our Privacy Policy.

7. Data Protection and Security

We implement appropriate technical and organizational measures to protect your data in accordance with GDPR and Swedish data protection laws. Both parties agree to comply with applicable data protection legislation.

8. Service Level Agreement

• Uptime: We target 99.5% service availability
• Support: Business hours support (Monday-Friday, 9:00-17:00 CET)
• Response Time: 24 hours for standard inquiries
• Implementation: Typically 30 days from contract execution

9. Limitation of Liability

To the maximum extent permitted by Swedish law, TaskifAI's total liability for any claim shall not exceed the amount paid by you for services in the 12 months preceding the claim. We shall not be liable for indirect, incidental, special, or consequential damages.

This limitation does not apply to liability for personal injury, death, or damages caused by gross negligence or willful misconduct.

10. Termination

10.1 Termination by Client

You may terminate the agreement with 30 days' written notice. Setup fees are non-refundable.

10.2 Termination by TaskifAI

We may terminate immediately for material breach, non-payment, or violation of these Terms.

10.3 Effect of Termination

Upon termination, you will receive a final data export. We will securely delete your data within 30 days unless legally required to retain it.

11. Force Majeure

Neither party shall be liable for delays or failures due to circumstances beyond their reasonable control, including natural disasters, government actions, labor disputes, or technical failures of third-party infrastructure.

12. Governing Law and Disputes

These Terms are governed by Swedish law. Any disputes shall be resolved through the Swedish courts, with Stockholm District Court as the court of first instance. We encourage good faith negotiations before litigation.

13. Consumer Rights

If you are a consumer under Swedish law, certain mandatory consumer protection rights apply and cannot be limited by these Terms. For business clients, the Swedish Sale of Goods Act provisions may apply where relevant.

14. Modifications

We may update these Terms with 30 days' notice to active clients. Material changes affecting existing agreements will require mutual consent. Continued use of services constitutes acceptance of minor updates.

15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any executed service agreements, constitute the entire agreement between the parties.

17. Contact Information

For questions about these Terms or our services, please contact:

These Terms of Service are written in accordance with Swedish law and European Union regulations. This English version is provided for convenience; in case of discrepancy, the Swedish version shall prevail for Swedish clients.